Careers @ Cogmotive


Inside Sales

Location: Bristol, United Kingdom

Closing date for applications: 31st January 2017

Position Overview

As Inside Sales Specialist, you are the essential part of the international sales team. In this role you are responsible for supporting revenue generating activities and operations in a given region. The role requires an analytical, results-oriented, self-organized set of mind with the eyes set on the goals.

Inside Sales specialist holds a high degree of communication with internal and external stakeholders. Proposes solutions and carries out plans as needed by various teams.

This a full time, office based (in Bristol) position with occasional travel both domestically and internationally and reports to the VP of Sales.

Responsibilities

  • Following up leads, winning accounts and managing your accounts on an ongoing basis to meet your monthly individual sales targets.
  • Provide general administrative support: prepare correspondence, forms and reports, arranging meetings, composing regular correspondence, processing confidential reports and documents, filing electronic and hard copy, tracking deadlines, and taking down minutes as needed.
  • Maintain reliable data in CRM
  • Contacting potential partners to establish a channel relationship across designated region.
  • Manage and process LiveChat conversations via the website into leads/opportunities.
  • Take incoming calls via the switchboard and turn into leads/opportunities.
  • Contact existing customers related to new opportunities and upcoming/outstanding renewals.
  • Prepare quotations, close opportunities and submit to accounting upon request by peers.
  • Helping optimise the sales process by identifying how we can improve our ways of working and developing internal resources and training materials to help us better serve our customers.
  • Developing an understanding of the needs of the business and what opportunities would benefit the company.
  • Helping to produce and support marketing and branding campaigns.

Skills and Specifications

  • Junior College Degree in Business or related areas
  • Excellent understanding of CRM system
  • German, French, and Spanish Language skills are highly desirable
  • Be a quick learner of databases and confidently navigate within a few weeks.
  • Able to deliver effective results, meet tight deadlines and targets.
  • Excellent written and verbal communication skills
  • Great presentation and negotiation skills
  • Strong organisational and time management skills
  • Experience selling to business/enterprise customers
  • Experience using a CRM (experience using Dynamics CRM an advantage)
  • Willingness to work flexible hours to cater to our global customer base
  • An interest in technology
  • Knowledge of Microsoft Office 365 and our Office 365 Reporting product

How to apply

Interested and feel you have the skills we are looking for?

Send your resume to recruitment@cogmotive.com.

No recruitment agents please.


Inside Sales

Location: Fort Worth, Dallas, USA

Closing date for applications: 31st January 2017

Position Overview

As Inside Sales Specialist, you are the essential part of the international sales team. In this role you are responsible for supporting revenue generating activities and operations in a given region. The role requires an analytical, results-oriented, self-organized set of mind with the eyes set on the goals.

Inside Sales specialist holds a high degree of communication with internal and external stakeholders. Proposes solutions and carries out plans as needed by various teams.

This a full time position, in Fort Worth, Dallas with occasional travel both domestically and internationally and reports to the VP of Sales.

Responsibilities

  • Following up leads, winning accounts and managing your accounts on an ongoing basis to meet your monthly individual sales targets.
  • Provide general administrative support: prepare correspondence, forms and reports, arranging meetings, composing regular correspondence, processing confidential reports and documents, filing electronic and hard copy, tracking deadlines, and taking down minutes as needed.
  • Maintain reliable data in CRM
  • Contacting potential partners to establish a channel relationship across designated region.
  • Manage and process LiveChat conversations via the website into leads/opportunities.
  • Take incoming calls via the switchboard and turn into leads/opportunities.
  • Contact existing customers related to new opportunities and upcoming/outstanding renewals.
  • Prepare quotations, close opportunities and submit to accounting upon request by peers.
  • Helping optimise the sales process by identifying how we can improve our ways of working and developing internal resources and training materials to help us better serve our customers.
  • Developing an understanding of the needs of the business and what opportunities would benefit the company.
  • Helping to produce and support marketing and branding campaigns.

Skills and Specifications

  • Junior College Degree in Business or related areas
  • Excellent understanding of CRM system
  • Be a quick learner of databases and confidently navigate within a few weeks.
  • Able to deliver effective results, meet tight deadlines and targets.
  • Excellent written and verbal communication skills
  • Great presentation and negotiation skills
  • Strong organisational and time management skills
  • Experience selling to business/enterprise customers
  • Experience using a CRM (experience using Dynamics CRM an advantage)
  • Willingness to work flexible hours to cater to our global customer base
  • An interest in technology
  • Knowledge of Microsoft Office 365 and our Office 365 Reporting product

How to apply

Interested and feel you have the skills we are looking for?

Send your resume to recruitment@cogmotive.com.

No recruitment agents please.


Presales Engineer for Cogmotive

Location: Bristol, United Kingdom

Closing date for applications: 31st January 2017

Position Overview

Following another record year of growth and an acquisition, we have an outstanding career opportunity for a Presales Engineer. This position requires great communication and people skills combined with technical knowledge and experience. You will assist sales with an IT/technical support edge to provide advice, conduct product demos and undertake technical support for both existing and new customers and partners. There is also a creative component that would require to write blog posts and develop short product-focussed videos. Cogmotive's customers are usually IT systems administrators and IT managers, so we're looking for someone with sufficient knowledge and understanding of our end users' needs to build relationships, help close sales, and provide ongoing high quality customer support and service. You will be a key point of contact and provide pre-, during and after-sales advice and support.

You will become an expert in the solutions that Cogmotive offers, will learn how to tailor the best possible solution to each customer, based on the product specifics and customers' needs.

This role requires high customer focus and dedication, desire to help clients maximize their benefits through demonstrating technical knowledge of the products and understanding of customers' needs.

This a full time, office based (in Bristol) position with occasional travel both domestically and internationally and reports to the VP of Sales.

Responsibilities

  • Conduct product demonstrations, lead technical discussions, providing technical assistance and product education/training.
  • Determining a customer's business requirements and making technical presentations to demonstrate to customers that a product best satisfies their needs in terms of quality, price and delivery.
  • Conduct analysis and maintain working knowledge of competitive offerings of products.
  • Develop business and technical presentations/collateral and formulate responses to prospect RFP's.
  • Identify, develop and maintain strong relationships with stakeholders operating at all necessary levels (management and functional), partner within the customer organization to understand and influence their project strategies.
  • Contribute to and/or develop account solution strategy including working with broader account teams to develop long term customer solution roadmaps.
  • Excellent communication, critical thinking & analytical skills.
  • Working on after-sales support services and providing technical back up as required.
  • Train the sales teams internally and at partners in understanding the company's products, and delivering good product demonstrations.
  • Work with marketing to create and maintain sales collateral: slide decks, website content, product literature, emails to customer, etc.
  • Ensuring all inbound queries receive a quick response.
  • Work with the product development and operations teams by communicating regular, timely customer feedback on desired features and functionality to support development of new and existing products.
  • Writing regular blog posts, support articles and developing video content.
  • Work with the CEO on developing the Cogmotive Cloud Infrastructure

Qualifications/Desired Skills

  • Some college education is preferred.
  • Experience with technical pre-sales.
  • 5 years' experience in the industry.
  • Great problem solving skills, flexibility
  • Great customer relations skills
  • Initiative and Imagination
  • Creative communications
  • 5 years of experience in the cloud-based software market
  • Knowledge of Microsoft Office 365 and our products
  • Experience providing IT helpdesk support
  • Proven technical sales/pre-sales background and experience (B2B)
  • Additional language skills

How to apply

Interested and feel you have the skills we are looking for?

Send your resume to recruitment@cogmotive.com.

No recruitment agents please.